Edmonds Ranch Art guarantees that the customer must be satisfied with any print or original purchased. Any return must be made within ten days of the receipt of shipment by the customer. Return to: Edmonds Ranch Art P.O. Box 8430 Red Bluff, CA 96080 All returns must be properly packaged, insured, and tracking information is required. All refunds will be made by bank check upon the safe return of the merchandise. If you have any questions please contact us at: Angela@EdmondsRanchArt.com or call (530)527-0815.